Version information
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Version information, or VersionInfo, is the name given to the report generated by the Crash Dumper plugin (or alternatively Version Information). The report details the configuration of your computer and Miranda installation. You may be asked to provide this information when looking for help.
Creating the report
- Download and install the Crash Dumper (ANSI, Unicode) plugin.
- Go to Main Menu->Version information->Show.
- A dialog will open containing your report.
- Click the "To Clipboard" button to copy the output to the clipboard.
- If you want to post it in the English Miranda Forum:
- Choose the correct thread and press Post reply.
- Paste the contents of the clipboard into the text area, add some additional text, and press Submit reply.
- If you want to post it in the bug tracker, save the clipboard contents into a text file (or select "To File" in versions information dialog) and attach the file.
- If you want to post it in an IRC Channel, ICQ Chat or somewhere else, open your web browser and go to pastie.org or pastebin.com.
- Paste the contents of the clipboard into the text area and submit it.
- Copy the URL that is displayed to you on the site after submitting.
- Paste that URL into your IRC channel, ICQ Chat or wherever.
Please use direct paste only in the English Forum!
Tips
- Don't modify the report. It is important for those helping you to have as much information as possible.
- If you are posting the report to a service which doesn't support BB-code parsing (like Bug tracker) disable the Forum style formatting option.
Report example
Here is an example of a VersionInfo report:
[quote][size=1]CPU: AMD Athlon(tm) II X3 425 Processor [AMD64 Family 16 Model 5 Stepping 2] [DEP Enabled] [3 CPUs] Installed RAM: 3840 MBytes Operating System: Microsoft Windows 7 Ultimate Edition, 64-bit (build 7600) Internet Explorer: 8.0.7600.16385 (build 87600) Administrator privileges: No OS Languages: (UI | Locale (User/System)) : English/English | Finnish/Finnish Free disk space on Miranda partition: 40349 MBytes Miranda IM Version: 0.8.16 Unicode [running inside WOW64] Build time: 2010-03-04 15:44:08+0200 Profile: F:\Miranda_other\miranda-v0816w_clean\example.dat Profile size: 65536 Bytes Profile creation date: 2010-03-14 11:02:13+0200 Language pack: No language pack installed Nightly: No Unicode: Yes Service Mode: No [b]Active Plugins (15):[/b] ¤ advaimg.dll v.[b]0.8.0.0[/b] [2010-03-04 15:41:56+0200] - Miranda Image services ¤ Aim.dll v.[b]0.8.10.0[/b] [2010-03-04 15:42:30+0200] - AIM Protocol |Unicode aware| ¤ avs.dll v.[b]0.8.0.0[/b] [2010-03-04 15:42:40+0200] - Avatar service (Unicode) |Unicode aware| ¤ chat.dll v.[b]0.8.1.0[/b] [2010-03-04 15:42:46+0200] - Chat |Unicode aware| ¤ clist_classic.dll v.[b]0.8.1.0[/b] [2010-03-04 15:42:48+0200] - Classic contact list |Unicode aware| ¤ dbx_mmap.dll v.[b]0.8.1.0[/b] [2010-03-04 15:43:06+0200] - Miranda mmap database driver |Unicode aware| ¤ GG.dll v.[b]0.0.5.3[/b] [2010-03-04 15:42:04+0200] - Gadu-Gadu Protocol ¤ ICQ.dll v.[b]0.5.0.14[/b] [2010-03-04 15:43:18+0200] - IcqOscarJ Protocol |Unicode aware| ¤ import.dll v.[b]0.8.0.1[/b] [2010-03-04 15:43:22+0200] - Import contacts and messages |Unicode aware| ¤ IRC.dll v.[b]0.8.3.0[/b] [2010-03-04 15:42:14+0200] - IRC protocol |Unicode aware| ¤ jabber.dll v.[b]0.8.9.1[/b] [2010-03-04 15:43:44+0200] - Jabber Protocol |Unicode aware| ¤ msn.dll v.[b]0.8.9.0[/b] [2010-03-04 15:45:14+0200] - MSN Protocol |Unicode aware| ¤ srmm.dll v.[b]0.8.0.0[/b] [2010-03-04 15:45:44+0200] - Send/Receive Messages |Unicode aware| ¤ svc_crshdmp.dll v.[b]0.0.4.17[/b] [2009-08-22 17:47:36+0200] - Crash Dumper Unicode |Unicode aware| ¤ Yahoo.dll v.[b]0.8.8.0[/b] [2010-03-04 15:42:22+0200] - Yahoo Protocol |Unicode aware| [b]Unloadable Plugins (1):[/b] dbx_3x.dll v.[b]0.0.0.0[/b] [2009-12-13 17:05:32+0200] - <unknown> This dll is a Miranda database plugin, another database is active right now [b]Protocols and Accounts:[/b] ------------------------------------------------------------------------------- AIM 0 - Enabled 0 - Disabled Loaded GG 0 - Enabled 0 - Disabled Loaded ICQ 0 - Enabled 0 - Disabled Loaded IRC 0 - Enabled 0 - Disabled Loaded JABBER 0 - Enabled 0 - Disabled Loaded MSN 0 - Enabled 0 - Disabled Loaded YAHOO 0 - Enabled 0 - Disabled Loaded [b]Icon Packs:[/b] ------------------------------------------------------------------------------- jabber_xstatus.dll [2008-07-11 00:18:05+0200] proto_AIM.dll [2010-03-04 15:34:26+0200] proto_GG.dll [2010-03-04 15:34:26+0200] proto_ICQ.dll [2010-03-04 15:34:26+0200] proto_IRC.dll [2010-03-04 15:34:26+0200] proto_JABBER.dll [2010-03-04 15:34:26+0200] proto_MSN.dll [2010-03-04 15:34:26+0200] proto_YAHOO.dll [2010-03-04 15:34:26+0200] xstatus_ICQ.dll [2010-03-04 15:42:04+0200] [/size][/quote]
