Version information

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Version information, or VersionInfo, is the name given to the report generated by the Crash Dumper plugin (or alternatively Version Information). The report details the configuration of your computer and Miranda installation. You may be asked to provide this information when looking for help.

Creating the report

  1. Download and install the Crash Dumper (ANSI, Unicode, x64) plugin.
  2. Go to Main Menu->Version information->Show.
  3. A dialog will open containing your report.
  4. Click the "To Clipboard" button to copy the output to the clipboard.
    1. Choose the correct thread and press Post reply.
    2. Paste the contents of the clipboard into the text area, add some additional text, and press Submit reply.
    • If you want to post it in an IRC Channel, ICQ Chat or somewhere else, open your web browser and go to pastie.org or pastebin.com.
    1. Paste the contents of the clipboard into the text area and submit it.
    2. Copy the URL that is displayed to you on the site after submitting.
    3. Paste that URL into your IRC channel, ICQ Chat or wherever.

Tips

  • Don't modify the report. It is important for those helping you to have as much information as possible.

Report example

Here is an example of a VersionInfo report:

[quote][size=1]CPU: AMD Athlon(tm) II X3 425 Processor [AMD64 Family 16 Model 5 Stepping 2] [DEP Enabled] [3 CPUs]
Installed RAM: 3840 MBytes
Operating System: Microsoft Windows 7 Ultimate Edition, 64-bit (build 7600)
Internet Explorer: 8.0.7600.16385 (build 87600)
Administrator privileges: No
OS Languages: (UI | Locale (User/System)) : English/English | Finnish/Finnish
Free disk space on Miranda partition: 40349 MBytes

Miranda IM Version: 0.8.16 Unicode [running inside WOW64]
Build time: 2010-03-04 15:44:08+0200
Profile: F:\Miranda_other\miranda-v0816w_clean\example.dat
Profile size: 65536 Bytes
Profile creation date: 2010-03-14 11:02:13+0200
Language pack: No language pack installed
Nightly: No
Unicode: Yes
Service Mode: No

[b]Active Plugins (15):[/b]
¤ advaimg.dll v.[b]0.8.0.0[/b] [2010-03-04 15:41:56+0200] - Miranda Image services 
¤ Aim.dll v.[b]0.8.10.0[/b] [2010-03-04 15:42:30+0200] - AIM Protocol |Unicode aware|
¤ avs.dll v.[b]0.8.0.0[/b] [2010-03-04 15:42:40+0200] - Avatar service (Unicode) |Unicode aware|
¤ chat.dll v.[b]0.8.1.0[/b] [2010-03-04 15:42:46+0200] - Chat |Unicode aware|
¤ clist_classic.dll v.[b]0.8.1.0[/b] [2010-03-04 15:42:48+0200] - Classic contact list |Unicode aware|
¤ dbx_mmap.dll v.[b]0.8.1.0[/b] [2010-03-04 15:43:06+0200] - Miranda mmap database driver |Unicode aware|
¤ GG.dll v.[b]0.0.5.3[/b] [2010-03-04 15:42:04+0200] - Gadu-Gadu Protocol 
¤ ICQ.dll v.[b]0.5.0.14[/b] [2010-03-04 15:43:18+0200] - IcqOscarJ Protocol |Unicode aware|
¤ import.dll v.[b]0.8.0.1[/b] [2010-03-04 15:43:22+0200] - Import contacts and messages |Unicode aware|
¤ IRC.dll v.[b]0.8.3.0[/b] [2010-03-04 15:42:14+0200] - IRC protocol |Unicode aware|
¤ jabber.dll v.[b]0.8.9.1[/b] [2010-03-04 15:43:44+0200] - Jabber Protocol |Unicode aware|
¤ msn.dll v.[b]0.8.9.0[/b] [2010-03-04 15:45:14+0200] - MSN Protocol |Unicode aware|
¤ srmm.dll v.[b]0.8.0.0[/b] [2010-03-04 15:45:44+0200] - Send/Receive Messages |Unicode aware|
¤ svc_crshdmp.dll v.[b]0.0.4.17[/b] [2009-08-22 17:47:36+0200] - Crash Dumper Unicode |Unicode aware|
¤ Yahoo.dll v.[b]0.8.8.0[/b] [2010-03-04 15:42:22+0200] - Yahoo Protocol |Unicode aware|

[b]Unloadable Plugins (1):[/b]
  dbx_3x.dll v.[b]0.0.0.0[/b] [2009-12-13 17:05:32+0200] - <unknown> 
   This dll is a Miranda database plugin, another database is active right now


[b]Protocols and Accounts:[/b]
-------------------------------------------------------------------------------
AIM                      0 - Enabled 0 - Disabled  Loaded
GG                       0 - Enabled 0 - Disabled  Loaded
ICQ                      0 - Enabled 0 - Disabled  Loaded
IRC                      0 - Enabled 0 - Disabled  Loaded
JABBER                   0 - Enabled 0 - Disabled  Loaded
MSN                      0 - Enabled 0 - Disabled  Loaded
YAHOO                    0 - Enabled 0 - Disabled  Loaded

[b]Icon Packs:[/b]
-------------------------------------------------------------------------------
 jabber_xstatus.dll [2008-07-11 00:18:05+0200]
 proto_AIM.dll [2010-03-04 15:34:26+0200]
 proto_GG.dll [2010-03-04 15:34:26+0200]
 proto_ICQ.dll [2010-03-04 15:34:26+0200]
 proto_IRC.dll [2010-03-04 15:34:26+0200]
 proto_JABBER.dll [2010-03-04 15:34:26+0200]
 proto_MSN.dll [2010-03-04 15:34:26+0200]
 proto_YAHOO.dll [2010-03-04 15:34:26+0200]
 xstatus_ICQ.dll [2010-03-04 15:42:04+0200]
[/size][/quote]